I manage digital products.
I'm a Digital Product Manager with a proven track record of shipping mobile and web products. I enjoy working in an Agile environment where I can lead development teams to deliver valuable products that users truly want.
Design + Refine
Market Research
Storyboarding
Prototyping
User Stories
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Strategic Roadmapping
Stakeholder demos
Scrum facilitation
Mentorship
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Manage
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Release Strategy
Acceptance Testing
TestFlight
App/Play Store
Ship
Analytics
Bug Triage
Usability Testing
Production Support
Enhance
Experience
thoughtbot, Remote
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Product Manager, August 2021 - Present
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Facilitated virtual discovery sprint with stakeholders and cross functional team members to tease out existing assumptions, business goals and problem statements.
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Crafted strategic roadmap based on user testing and discovery sprint outcomes.
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Lead scrum team to successfully launch native mobile MVP and subsequent monthly iterations.
Smashing Boxes, Durham, NC
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Product Manager, August 2020 - August 2021
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Managed a portfolio of products across the agency, partnering with clients and internal stakeholders to successfully launch B2C apps, e-commerce websites and associated marketing material.
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Managed team of Business Analysts and Designers, mentoring and empowering their career growth.
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Crafted and managed all agency resourcing plans, balancing revenue goals with team capacity.
Senior Product Owner, May 2020 - August 2020
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Collaborating with clients, drove product strategy for applications across multiple industries including education, healthcare, finance and gig economy.
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Worked closely with UX Designers and Solution Architects on feature definition.
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Wrote user stories, managed product backlog, facilitated stakeholder demos and sprint planning.
Senior Project Manager, June 2019 - May 2020
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Developed and maintained relationships to understand and distill client expectations and needs.
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Managed timeline and budget for a portfolio of varied projects, including design sprints, multi-year startup partnerships, lean MVPs.
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Communicated impediments and offered quick solutions to move forward to achieve business goals.
State Employees' Credit Union, Raleigh, NC
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Mobile Product Manager, February 2019 - June 2019
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Oversaw the launch of the organizations first mobile app MVP, launching as #1 in Finance and #12 free overall in App store.
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Continuously launched coordinated updates to customer facing products, managing dependencies between multiple platforms and teams.
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Managed team of business analysts as they helped to define technical features of our mobile banking app MVP.
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Ensured accessibility and regulatory financial compliance regulations were met with each release.
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Served as Scrum Product Owner to a newly Agile team, facilitating all scrum ceremonies including daily standups, backlog grooming, demos, sprint planning.
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Assessed value and prioritized features and stories to define an MVP.
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Worked closely with designers to conduct user interviews and usability testing while prototyping new features.
Product Owner, Mobile App, March 2018 - June 2019
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Coordinated the timing and implementation of concurrent projects.
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Defined and wrote detailed business requirements to bridge the gap to technical documentation.
Senior Business Analyst, November 2016 - February 2019
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Executed on all phases of design - from research, white-boarding, prototyping, to handoff to development.
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Lead full redesign of marketing website.
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Created graphic promotional banners.
User Interface Designer, July 2014 - November 2016
Education
North Carolina State University, Raleigh, NC
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Bachelor of Arts, Communications Media, cum laude
January 2010- December 2013